Shipping & Returns Policy – Majda Beauty

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At Majda Beauty, we always strive to provide a safe and satisfying shopping experience for all our customers.
Please read the return policy carefully before completing your order.

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❌ Non-returnable products

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For health and safety reasons:
Cosmetic and personal care products cannot be returned if they have been opened or used.

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🛑 Damaged, incorrect, or missing products

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If the product arrives damaged, incorrect, or incomplete, the customer must contact us within 24 hours of receiving the order.

We may request one of the following:

• A video of the unboxing process

• Clear photos of the product and packaging

🔄 Conditions for accepting returns

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Returns are accepted only after approval from our support team.
The following conditions must be met:

• The product must be in its original packaging

• Unopened

• Unused

Under no circumstances can opened or used products be returned.

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🚚 Shipping costs

• If the mistake is from our store → Majda Beauty covers the shipping and return costs.

• If the customer wants to return the product without any error from our side → Shipping costs are the customer’s responsibility.

📩 Contact us

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For any questions regarding returns or shipping,
you can contact us anytime through email or Instagram.
We are always happy to serve you ❤️